about Techlink

Company Overview

Techlink System LLC was founded as a trade entity in Year 2000 in Dubai, UAE. From its modest beginning as a shop-in-shop outlet.

Techlink System gained its growth momentum steadily in the initial phase. This phase set the pace for Techlink’s ambition and vision to grow into a retailer in the supply of IT products. The market was nascent and the scope was immense to grab the opportunity in the emerging economy. Techlink utilized this phase to study and explore the region for growth possibilities and focused on expanding its retail operation across UAE, Oman, Qatar, Kuwait and India.

From one small format retail outlet, Techlink systems, now has 19 retail outlets housing more than 5000 sq ft retail space, employed 200 strong work force, retailing more than 50 brands across 7 markets. The company now has 3 warehouses spanning 5000 square feet, 3 service centers in support services make Techlink a strong IT retailer entity across its geographical territory.

In line with Techlink’s customer-centric business acume, from a stepping stone in the retail landscape, Techlink System has grown rapidly to the distribution sector, project supplies and corporate sales. A significant share of the Techlink revenues comes from the volume business from the secondary operation.

It’s all about bringing technology to you.
It’s all about making technology work for you.
Techlink Systems – Technology @ Work

People

As specialists in retail business we have the technology and experience to deliver the customer demands with utmost customer satisfaction and loyalty. Our goal is to generate the right traffic to achieve sales uplift and more importantly customer retention. We achieve this goal by extensive business planning, customer analysis, and competitive evaluation. We create a smooth and sophisticated shopping experience and moreover a positive experience for the shopper. Techlink recruit, train and retain workforce to deliver attitude than of technology, satisfaction than of products, value than of benefit to our customers.

To attract and retain exceptional people, we hire outstanding and best people, across all fields and from all backgrounds ; provide a nurturing environment and training to help everyone to succeed ;provide the greatest opportunities to stretch themselves and grow as both professionals and people and promote people based on performance, leadership and impact.

Our Support Engineers are trained, proficient in multi vendor technologies and certified professionals both hardware and software environment. Our sales advisers are passionate, self driven, good listeners and trained to understand customer needs to provide them satisfaction and perfect blend of shopping

Our Strength

The collective expertise, talent, and experience of our members help our firm remains the high priest of high level IT consulting, deliver lasting impact to our clients, provide our customers with a wide array of choices and create opportunities for exceptional growth. We aim to provide a personal and professional service that always exceeds expectations.

We have established strategic alliances with industry leaders in IT and multiple technology domains, which effectively enable us to provide cross synergies to offer end-to-end solutions, on time, on budget and on target to the SME sector. We have established strong logistics and distribution network connecting geographically challenged location which helps us in controlling inventory management effectively and follows JIT philosophy.

Tech Service

Techlink’s Support Services is an independent entity, a significant link connecting customers and technology which started as a pre and post-sales service in the initial days is now a full grown neutral entity. Support Services, reinforces our vision of adding value and offers total support to customers across product lines and geography. Support service is managed by professional team, skillful and certified. The scope of service covers warranty, post sale maintenance; value added solution, facility management, network and security solutions and customization. Our service professional and service centers enjoy very high customer confidence and value add to our customer retention initiative. We focus on personal service, competitive pricing and fast delivery.